Contact Center Archives - BlackFinSquare

Solutions

Solutions

UCaaS
Turn staffing and capital challenges into stronger, revenue-generating unified communications.

Global Connectivity
Being seamlessly connected, collaborative, focused and growing.

Cloud
Be quicker, faster, smarter, reliable and secure.

Colocation
Maximize efficiency and customer focus by reducing overhead and increasing server reliability.

Network Operations Center
24/7/365 Monitoring and Incident Response ensures you're operating productively and effectively.

SWaaS
With our flexible and scalable platform, you can focus on driving business growth while we take care of your IT infrastructure.
Case Studies
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Knowledge Center

August 19, 2020August 19, 2020

The Secret to Enterprise Level Telecom Savings

November 15, 2019July 2, 2020

IDC MarketScape: Worldwide Hosted and Cloud Contact Center 2016 Vendor Assessment

November 15, 2019July 2, 2020

Cloud Based Contact Center Infrastructure Product & Market Report

November 15, 2019July 2, 2020

OVUM Decision Matrix – Cloud Contact Center

November 15, 2019July 2, 2020

The Contact Center in the Cloud Value Index 2018

October 26, 2018July 2, 2020

The Forrester Wave: Cloud Contact Centers

October 22, 2018July 2, 2020

Cloud Contact Center Myths

May 27, 2017July 2, 2020

2013 OVUM Decision Matrix Cloud Contact Center