About Us


For Over 20 Years

For 20 years, BlackFin Square has helped multi-location global organizations seamlessly and effectively bring offices and people together, regardless of what part of the world they’re in. In fact, we’re working effectively in over 40 countries every day, giving companies like yours the stronger technology edge they need to fuel and manage their growth. While being global and providing the latest, most efficient tools and managing your infrastructure are important, it’s how we do it that makes us different.

We're In Your Corner

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Our People


Shannon founded BlackFin Square in 1996. It’s her vision, passion, and leadership skills that have served as the catalyst for our growth.

She believes that to be an invaluable resource, we must be invaluably resourceful. That’s why she encourages strong, balanced and collaborative teams, building their skills and strengths, to address client needs. She empowers open-minded problem-solving leadership.

As Chief Executive Officer, her focus and passion is overseeing our Global Networks, UCaaS, Cloud and Colocation recommendations and the resolution of complicated provider/client conflicts. Shannon has grown BlackFin Square’s support base and partnered with more than 30 global best of breed partners and platforms.


With more than 20 years of technology and leadership experience, Chris joined Blackfin Square as Chief Operating Officer in 2012. His role and main objective is to facilitate and motivate growth for all aspects of BlackFin Square. He ensures full alignment of the company’s strategic and financial resources.

A seasoned leader, Chris is also driven by strong, skilled, balanced teams working collaboratively to solve client problems and fuel their growth. His executive focus is to ensure our clients receive state-of-the-art solutions and best in class customer service.

Prior to BlackFin Square, Chris served with EasyLink Services International Corporation as Executive Vice President of Global Operations, where he managed over 40 data centers and implemented technology and financial strategies. He successfully transformed their technology backbone into a model of strength and stability, with significant savings to the overall budget.

Chris enjoys quality time with his family, the occasional golf swing and sailing. He also enjoys the time he can spend helping others and volunteering on community service projects.


Michelle has dedicated her entire professional career to the telecommunications industry. For nearly two decades, she has leveraged her extensive expertise in logistics, with positions in supplier management, procurement, and inventory management. She earned certifications as a Certified Production & Inventory Manager (CPIM) and Certified Purchasing Manager (CPM) and her diverse work experience spans both Global and Regional Telecom companies.

In 2013, Michelle joined BlackFin Square, where she currently serves as the Director of Financial Integrity. With a keen attention to detail, Michelle has proven herself an invaluable asset with a genuine passion for securing the best possible outcomes for our clients. Her focus on expense management allows her to effectively vet a wide variety of solutions to present our clients with optimal choices that closely align with their goals.

Michelle’s ethical leadership style and work ethic have solidified her position as a trusted authority within our organization.

Michelle is grateful for her husband and three sons. She values faith and family and enjoys participating in her local church. She embraces an active lifestyle that includes hiking and boating and cheering on her beloved alma mater, Penn State.


Jim is an industry veteran with over 25 years in the technology consulting space. His background includes assignments with a telecommunications agency and managed service providers. Jim has managed sales teams in both the mid-market and large enterprise spaces. In his most recent role, Jim led the Lumen Networks channel for Georgia, Alabama, Mississippi, and Louisiana.

Jim joined BlackFin Square in 2023 as Director of Business Development. He believes that building trusting relationships, doing the hard things no one else wants to do, and giving back to the community are the keys to sustained success. He is active in Atlanta Technology Professionals, Inspiredu, Technology Association of Georgia and TechSmart for Seniors.

Jim resides in north Atlanta where he enjoys spending time in the mountains with his wife of 25 years, Mercy, their grown children, and his extended family. He is also active at Perimeter Presbyterian Church where he is an Elder.


BlackFin Square is a rapidly growing organization uniquely able to provide customers of all sizes with the stronger technology edge they need to fuel and manage their growth. We’re a forward thinking, trustworthy, responsive, collaborative and conscientious company that puts itself first and foremost in our client’s corner.

“We’re In Your Corner” also means we’re in every employee’s corner. Because for us to be an invaluable resource, we must all be invaluably resourceful. So we foster a culture of listening, collaboration, problem-solving, growth and leadership. We take our social responsibility seriously and support employees who are supportive of the needs of others and strive to leave the world better than they found it.
If you’re interested in joining our rapidly growing team, send us your resume.
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