
Turn staffing and capital challenges into stronger, revenue-generating unified communications.

Being seamlessly connected, collaborative, focused and growing.

Be quicker, faster, smarter, reliable and secure.

Maximize efficiency and customer focus by reducing overhead and increasing server reliability.

24/7/365 Monitoring and Incident Response ensures you're operating productively and effectively.

With our flexible and scalable platform, you can focus on driving business growth while we take care of your IT infrastructure.
For more than 25 years, BlackFin Square has helped multi-location global organizations seamlessly and effectively bring offices and people together, regardless of what part of the world they’re in. In fact, we’re working effectively in over 40 countries every day, giving companies like yours the stronger technology edge they need to fuel and manage their growth. While being global and providing the latest, most efficient tools and managing your infrastructure are important, it’s how we do it that makes us different.
Shannon founded BlackFin Square in 1996. It’s her vision, passion, and leadership skills that have served as the catalyst for our growth.
She believes that to be an invaluable resource, we must be invaluably resourceful. That’s why she encourages strong, balanced and collaborative teams, building their skills and strengths, to address client needs. She empowers open-minded problem-solving leadership.
As Chief Executive Officer, her focus and passion is overseeing our Global Networks, UCaaS, Cloud and Colocation recommendations and the resolution of complicated provider/client conflicts. Shannon has grown BlackFin Square’s support base and partnered with more than 30 global best of breed partners and platforms.
With more than 20 years of technology and leadership experience, Chris joined Blackfin Square as Chief Operating Officer in 2012. His role and main objective is to facilitate and motivate growth for all aspects of BlackFin Square. He ensures full alignment of the company’s strategic and financial resources.
A seasoned leader, Chris is also driven by strong, skilled, balanced teams working collaboratively to solve client problems and fuel their growth. His executive focus is to ensure our clients receive state-of-the-art solutions and best in class customer service.
Prior to BlackFin Square, Chris served with EasyLink Services International Corporation as Executive Vice President of Global Operations, where he managed over 40 data centers and implemented technology and financial strategies. He successfully transformed their technology backbone into a model of strength and stability, with significant savings to the overall budget.
Chris enjoys quality time with his family, the occasional golf swing and sailing. He also enjoys the time he can spend helping others and volunteering on community service projects.
Michelle has dedicated her entire professional career to the telecommunications industry. For nearly two decades, she has leveraged her extensive expertise in logistics, with positions in supplier management, procurement, and inventory management. She earned certifications as a Certified Production & Inventory Manager (CPIM) and Certified Purchasing Manager (CPM) and her diverse work experience spans both Global and Regional Telecom companies.
In 2013, Michelle joined BlackFin Square, where she currently serves as the Director of Financial Integrity. With a keen attention to detail, Michelle has proven herself an invaluable asset with a genuine passion for securing the best possible outcomes for our clients. Her focus on expense management allows her to effectively vet a wide variety of solutions to present our clients with optimal choices that closely align with their goals.
Michelle’s ethical leadership style and work ethic have solidified her position as a trusted authority within our organization.
Michelle is grateful for her husband and three sons. She values faith and family and enjoys participating in her local church. She embraces an active lifestyle that includes hiking and boating and cheering on her beloved alma mater, Penn State.
Rob is a seasoned sales executive with over 15 years of experience driving revenue growth, building high-performing teams, and leading go-to-market strategy across technology and consulting sectors. His background spans enterprise sales, channel development, and strategic partnerships — helping clients simplify their technology posture and achieve measurable business outcomes.
Before joining BlackFin Square, Rob led sales organizations through transformational growth, guiding teams that closed complex enterprise engagements and delivered scalable, client-centric solutions. He’s known for his consultative leadership style and commitment to operational excellence.
Rob believes long-term success comes from integrity, consistency, and doing the work others overlook. He resides in Atlanta with his wife of 10 years and their three daughters. Outside of work, Rob spends most of his time attending his daughters’ events and cheering them on. He’s also an avid sports fan, with college football topping the list.
BlackFin Square is a rapidly growing organization uniquely able to provide customers of all sizes with the stronger technology edge they need to fuel and manage their growth. We’re a forward thinking, trustworthy, responsive, collaborative and conscientious company that puts itself first and foremost in our client’s corner.
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